FAQ's
All 555 Essential orders ship from our studio in Atlanta, GA. Domestic U.S. orders typically arrive within 5–8 business days.
Yes! We offer international shipping to most countries. Shipping costs will be calculated at checkout.
We accept returns on unused items within 7 days of delivery. Please see our Returns page for full details.
Store your bag in its dust cover when not in use. Wipe with a soft cloth — avoid harsh chemicals or prolonged sun exposure. The bag will get the 'worn' look over time, as it is meant to bring character to the bag.
Yes — our bags are made with genuine leather and high-quality transparent materials. We prioritize craftsmanship and durability. Our fur is also real (it is dyed-- but it is in fact, real)!
Absolutely. We use industry-standard encryption and secure payment gateways to protect your personal and financial data.
If your order hasn’t been processed yet, you can contact us to request changes. Once shipped, cancellations aren’t possible.
You can reach us anytime via our Contact Us page or email us at: support@555essential.com — we respond within 24 hours.